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1. Introduction

Welcome to Primo Skate Co. (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website, primoskateco.com.

By using our website, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect and process the following types of information:

  • Personal Information: Name, email address, phone number, shipping and billing addresses, and payment details when you make a purchase.
  • Account Information: If you create an account, we collect login credentials and order history.
  • Payment Information: We use Razorpay to process payments. We do not store your payment details; they are securely handled by Razorpay.
  • Technical Data: Your IP address, browser type, device information, and cookies when you visit our site.
  • Communication Data: Messages, feedback, and inquiries you send us via email or contact forms.

3. How We Use Your Information

We use your data to:

  • Process and fulfill your orders.
  • Improve our website and services.
  • Provide customer support.
  • Send you order confirmations and updates.
  • Prevent fraud and enhance security.
  • Comply with legal obligations.

We do not sell or rent your data to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (via Jetpack and WooCommerce) to enhance your browsing experience. You can disable cookies in your browser settings, but some features may not function properly.

5. Third-Party Services

We use third-party services like:

  • WooCommerce: To manage our online store.
  • Jetpack: For site performance and security.
  • Razorpay: For secure payment processing.

These services have their own privacy policies, and we recommend reviewing them.

6. Data Protection and Security

We take reasonable measures to protect your data from unauthorized access, misuse, or loss. However, no online platform is 100% secure. If you have security concerns, please contact us.

7. Your Rights

You have the right to:

  • Access, correct, or delete your personal data.
  • Opt out of marketing emails.
  • Withdraw consent for data processing.

To exercise your rights, contact us at [your email].

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the last updated date.

9. Contact Us

For questions about this Privacy Policy, email us at primosk8.hyd@gmail.com

Last updated: 22.01.2025